Product Expert

 

Location: Banff, AB

What we do: Canadian Fashion Xperience sells and promotes Canadian fashion brands while providing a luxury customer experience and elevating our local community.

Why we do it: Canadian Fashion Xperience exposes Canadian fashion on the world stage to support the growth of national talent.

Your role: The Canadian Fashion Xperience Product Expert offers the kind of extraordinary service that keeps customers coming back. The CFX Product Expert reports to the CFX management team.

Customer Service:

Ability to provide the CFX experience from the time a customer walks through the door to the time they leave.

  • Ensures that every customer receives the welcome speech.
  • Communicates detailed and accurate product knowledge to staff and customers, telling the story of Canadian design to foster excitement amongst employees and customers.
  • Engages with customers to build relationships and offer personalized service.
  • Suggests items that meet the customer’s needs and maximize the sale.
  • Drives sales to meet targets by continuously building a customer base and increasing the quality of transactions.

Teamwork:

Ability to build effective and collaborative relationships with managers, customers, & external partners.

  • Acts and communicates with integrity and positive intent to the team and the business.
  • Gives feedback generously and receives it with openness.
  • Leads special events and out-of-store assignments.
  • Maintains a high standard for professionalism, punctuality.
  • Participates in special events and out-of-store assignments.
  • Maintains a high standard for professionalism, punctuality.
  • Initiates and completes tasks to support receiving, merchandising, organizing, cleaning.
  • Contributes to a positive and motivating environment, striving for team goals, and pitching in to get the job done.

 

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